Sustainability

Safety, Security and Quality of Foods

Basic Concept
The Fuji Oil Group works to create products that customers and consumers can use with peace of mind, based on the four provisions of its Basic Policy of Quality: (1) We work in full compliance with laws & regulations and the spirit thereof, and strive to enhance product safety and reliability; (2) We develop creative products, and propose them to customers in a timely manner; (3) We strive to enhance customer satisfaction; and (4) We communicate precisely and cordially, and strive to solve problems.

Quality Management System and Intra-Group Cooperation

Quality Management System

We have applied the Fuji Oil Group Basic Policy of Safety, Quality and Environment to our business activities by using it as the basis for formulating the Quality Policy within the scope of ISO 9001 and the Quality Guidelines, which should be followed in implementing the Quality Policy. In addition, we have established the Fuji Oil Group Production Management Regulations and based on these regulations we have begun monitoring the management status of each group company (safety, quality and environmental audits). We also assemble the persons in charge from each group company to hold a Meeting of Safety, Quality & Environment in each region to share initiatives.

Case study at Fuji Oil Co., Ltd.

Fuji Oil Co., Ltd. has established a Quality Control Department to check that products and the manufacturing process meet our standards in each process from raw material procurement to production and shipment. In addition, an independent Quality Assurance Department has been established to provide companywide product and process verification, and to verify that laws are observed and products are high quality from the customer’s perspective. The Quality Assurance Department routinely collects information regarding laws and the food industry and shares it with group companies.

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Employee education

The Fuji Oil Group provides education to employees to raise their awareness of quality. Fuji Oil Co., Ltd. supports activities at each plant conducted in accordance with action guidelines and holds lectures on hygiene and other matters. A total of 120 people attended these lectures in FY 2016. In addition, every November we participate in Quality Month, which is organized by the Quality Month Committee. During Quality Month, based on a defined theme we conduct various activities to raise awareness of quality among our employees.

We also provide overseas group companies with ongoing technical guidance on newly introduced analytical equipment to improve the overall quality management level of our group. We will continue to promote technological exchange among group companies to spread Japan’s analytical techniques overseas, in order to provide safer and more reliable products to customers around the world.

Acquisition of International Quality Management Certifications

The Fuji Oil Group has been actively promoting the acquisition of international quality management certifications to meet our customers’ demands. In recent years there has been a growing awareness of the need for prevention of foreign matter contamination. Accordingly, to improve our food safety level, since FY 2012 we have checked the quality inspections of each group company – both in and outside Japan – to confirm the degree to which they meet the Global Food Safety Initiative (GFSI)* recognized standards.

*GFSI
A nonprofit organization established in 2000. In order to ensure and improve food safety worldwide, GFSI harmonizes international food safety standards by establishing and publishing a set of criteria and recognizing prominent food safety management system standards around the world that fulfill these criteria.

Acquisition status of major quality management certifications

Major certifications Progress made during FY 2016 Acquisition status as of the end of FY 2016
HACCP or ISO 22000 certification
  • Protein Foods Tsukuba Plant of Fuji Oil Co., Ltd. newly obtained ISO 22000 certification.
  • Freyabadi (Thailand) Co., Ltd. newly obtained HACCP certification in FY 2015.
  • Acquired GCB Specialty Chocolates Sdn. Bhd. (Malaysia), which has obtained ISO 22000 certification, as a subsidiary.

Outside Japan: 15 group companies
In Japan: 3 plants of Fuji Oil Co., Ltd.
Omu Milk Products Co., Ltd.
(The Ministry of Health, Labour and Welfare version)

ISO 9001 certification
  • Freyabadi (Thailand) Co., Ltd. newly obtained certification in FY 2015.
  • Acquired GCB Specialty Chocolates Sdn. Bhd. (Malaysia), which has obtained ISO 9001 certification, as a subsidiary.
Outside Japan: 12 group companies
In Japan: 5 group companies
GFSI-recognized certification (FSSC)
  • Protein Foods Tsukuba Plant of Fuji Oil Co., Ltd. newly obtained FSSC 22000 certification.
  • Harald Indústria e Comércio de Alimentos S.A. (Brazil) newly obtained FSSC 22000.
  • Freyabadi (Thailand) Co., Ltd. newly obtained FSSC 22000.

Outside Japan: 8 group companies
In Japan: 3 plants of Fuji Oil Co.,Ltd.

Prevention of foreign matter contamination and acquisition of FSSC 22000 certification

Fuji Oil Co., Ltd. has been installing security cameras in production areas as part of measures to prevent foreign matter contamination. In FY 2016, installation was completed at all plants. We will step up our efforts to prevent foreign matter contamination, by implementing measures such as installing periphery security systems at all of our offices.

In addition, we are conducting activities to obtain FSSC 22000 food safety management system certification, a certification system recognized by GFSI. In FY 2016, three business sites in the Fuji Oil Group acquired FSSC 22000 certification.

In response to the Japanese government’s plan to make HACCP implementation mandatory in 2020, we started activities in FY 2016 to obtain FSSC 22000 or ISO 22000 certification for six plants that produce chocolate, cream, soybean or other ingredients. We are promoting measures with a plan to complete certification at all factories in Japan during FY 2019.

Companies certified for FSSC 22000 (As of March 2017)

Certified Business Sites
Group companies
Japan Fuji Oil Frozen Tofu Plant in Hannan Business Operations Complex, Kobe Plant (Fuji Kobe Foods Co., Ltd.), Protein Foods Tsukuba Plant
Outside Japan Fuji Oil Europe (Belgium)
Fuji Oil (Singapore) Pte. Ltd. (Singapore)
Palmaju Edible Oil Sdn. Bhd. (Malaysia)
Pt. Freyabadi Indotama (Indonesia)
Fuji Oil (Zhang Jia Gang) Co., Ltd. (China)
Fuji Oil (Thailand) Co., Ltd. (Thailand)
Harald Indústria e Comércio de Alimentos S.A. (Brazil)
Freyabadi (Thailand) Co., Ltd. (Thailand)

GFSI-approved standards

We audit the quality management systems of all of our business sites with respect to food safety based on the requirements of GFSI recognized standards. When there is an issue, improvements are instituted, which is allowing us to quickly build a system for responding to the various cross-border needs of our customers.

GFSI recognized standards (As of March 2017)

Name Outline
(1) BRC GLOBAL STANDARD FOR FOOD SAFETY ISSUE 6 Standard for food safety developed and run by the British Retail Consortium. The requirements include ones relating to legal compliance.
(2) Canada GAP Management criteria for guaranteeing agricultural product safety that has received full Canadian Government recognition
(3) FSSC 22000 A management system developed by The Foundation for Food Safety Certification in the Netherlands that integrates hygiene control standards for food production with the requirements for ISO 2000, an international standard for food safety management systems..
(4) Global Aquaculture Alliance The Global Aquaculture Alliance certifies aquaculture companies that are implementing their businesses in a sustainable manner.
(5) GLOBALG.A.P. Standards for safety management of agricultural production developed by Euro-Retailer Produce Working Group (EUREP)
(6) Global Red Meat Standard An international standard on managing the safety of meat
(7) International Food Standard Version 6 A standard for the production control of suppliers that provide retailers in France and Germany with food products. It verifies that a supplier's production control meets related safety standards, quality standards and legal standards
(8) SQF An international standard for food safety and quality management systems in line with HACCP fundamentals
(9) PrimusGFS An international standard for food safety and quality management systems in line with HACCP fundamentals

HACCP and ISO Certification and System Implementation

Companies certified for HACCP and ISO 22000 (As of March 2017)

Certified Business Sites
Group companies
Japan Fuji Oil Frozen Tofu Plant in Hannan Business Operations Complex, Kobe Plant (Fuji Kobe Foods Co., Ltd.), Protein Foods Tsukuba Plant
Outside Japan Woodlands Sunny Foods Pte. Ltd. (Singapore)
Fuji Oil (Singapore) Pte. Ltd. (Singapore)
Palmaju Edible Oil Sdn. Bhd. (Malaysia)
Pt. Freyabadi Indotama (Indonesia)
Fuji Oil (Thailand) Co., Ltd. (Thailand)
Fuji Oil Europe (Belgium)
Pt. Musim Mas-Fuji (Indonesia)
Fuji Oil (Zhang Jia Gang) Co., Ltd. (China)
Jilin Fuji Protein Co., Ltd. (China)
Shandong Longteng Fuji Foodstuffs Co., Ltd. (China)
Shanghai Xuyang Food Co., Ltd. (China)
Tianjin Fuji Protein Co., Ltd. (China)
Harald Indústria e Comércio de Alimentos S.A. (Brazil)
Freyabadi (Thailand) Co., Ltd. (Thailand)
GCB Specialty Chocolates Sdn. Bhd. (Malaysia)

Companies certified for ISO 9001 (As of March 2017)

Certified Business Sites
Group companies
Japan Fuji Oil Co., Ltd.
Fuji Fresh Foods Co., Ltd.
Toraku Foods Co., Ltd.
Omu Milk Products Co., Ltd.
F&F Co., Ltd.
Outside Japan Fuji Oil (Singapore) Pte. Ltd. (Singapore)
Palmaju Edible Oil Sdn. Bhd. (Malaysia)
Pt. Freyabadi Indotama (Indonesia)
Pt. Musim Mas-Fuji (Indonesia)
Fuji Oil (Zhang Jia Gang) Co., Ltd. (China)
Tianjin Fuji Protein Co., Ltd. (China)
Shandong Longteng Fuji Foodstuffs Co., Ltd. (China)
Jilin Fuji Protein Co., Ltd. (China)
Shanghai Xuyang Food Co., Ltd. (China)
Harald Indústria e Comércio de Alimentos S.A. (Brazil)
Freyabadi (Thailand) Co., Ltd. (Thailand)
GCB Specialty Chocolates Sdn. Bhd. (Malaysia)

Conformity to Religious Dietary Rules: Acquisition of Halal and Kosher Certifications

The Fuji Oil Group creates value that embraces regional dietary cultures. We promote the acquisition of halal and kosher certifications that verify the conformity of our use of raw materials and production processes to Islamic and Jewish dietary rules, respectively. These certifications are now supported not only by believers in Islam and Judaism, but also by health- and food safety-conscious consumers, as the healthy, reliable and safe images of halal- and kosher-certified foods have taken root around the world. We will continue our efforts to establish systems that enable us to provide safe, healthy and delicious food products to people of all cultures and values.

Acquisition of halal certification (As of March 2017)

Companies offering halal-certified products
Group companies
Outside Japan Fuji Oil (Singapore) Pte. Ltd. (Singapore)
Woodlands Sunny Foods Pte. Ltd. (Singapore)
Palmaju Edible Oil Sdn. Bhd. (Malaysia)
Pt. Freyabadi Indotama (Indonesia)
Fuji Oil (Zhang Jia Gang) Co., Ltd. (China)
Jilin Fuji Protein Co., Ltd. (China)
Tianjin Fuji Protein Co., Ltd. (China)
Fuji Vegetable Oil, Inc. (USA)
Fuji Oil Europe (Belgium)
Pt. Musim Mas-Fuji (Indonesia)
Fuji Oil (Thailand) Co., Ltd. (Thailand)
Freyabadi (Thailand) Co., Ltd. (Thailand)
GCB Specialty Chocolates Sdn. Bhd. (Malaysia)
  • If you would like to know whether a specific product is halal-certified, please contact the relevant group company.

Acquisition of kosher certification (As of March 2017)

Companies offering kosher-certified products
Group companies
Outside Japan Fuji Vegetable Oil, Inc. (USA)
Fuji Oil Europe (Belgium)
Fuji Oil (Singapore) Pte. Ltd. (Singapore)
Palmaju Edible Oil Sdn. Bhd. (Malaysia)
Pt. Freyabadi Indotama (Indonesia)
Jilin Fuji Protein Co., Ltd. (China)
Tianjin Fuji Protein Co., Ltd. (China)
Pt. Musim Mas-Fuji (Indonesia)
  • If you would like to know whether a specific product is kosher-certified, please contact the relevant group company.

Providing Quality Information Management

Building a Proprietary Quality Information Management System

In 2008, Fuji Oil Co., Ltd. combined its traceability system and its quality information management system into a single proprietary digital information management system that centrally manages quality information for all products. This system is used to ensure product safety as well as to respond promptly and accurately to customer inquiries.

System overview (Fuji Oil Co., Ltd.)

Traceability System

Providing Product Information

Call center for consumers

Fuji Oil Co., Ltd. has set up the Customer Service Section, to which consumers of household foods can call toll free with inquiries.

We try to respond sincerely and promptly to inquiries from consumers. Depending on the nature of their questions, representatives of sales, business management, quality assurance, development and production respond directly. We promptly pass on consumer feedback to the relevant departments, with a view to improving our products and services.

Since inquiries have become increasingly diversified in recent years, we will further improve our information infrastructure to ensure prompt and accurate response.

Flow of responses to inquiries

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Proper and accurate product labeling

The Fuji Oil Group strives to provide labeling on all its products in accordance with the relevant laws and regulations of each country or region.

At Fuji Oil Co., Ltd., the Quality Assurance Department collects information on relevant laws and regulations every day and conveys any revisions through the "Food Safety Information," which it distributes on a daily basis, to the relevant departments to ensure that these revisions are promptly and accurately reflected on product labels. There is also a system in place to ensure that the staff in the development, production and quality assurance departments check the content of product labels before printing to avoid any errors that would violate laws or regulations. We endeavor to enhance transparency by disclosing information to our customers in a timely fashion through product specifications and the Fuji Oil Co., Ltd. website.

Analyzing Raw Materials

Analytical Center for Food Safety

The Analytical Center for Food Safety is a department that analyzes raw materials to ensure the safety and security of our products. The center conducts highly precise analysis using state-of-the-art equipment and advanced technologies to detect the presence of allergens, pathogens and agrochemical residue. We pay particular attention to ensuring that key raw materials from outside Japan are completely safe and of good quality.

For example, for cacao beans (the main ingredient of chocolate), we conduct agrochemical-residue and heavy metal analyses at the center to ensure safety, security and deliciousness. Staff from the Development Section also visit cacao farms to check their cultivation, fermentation and drying methods, as well as the soil. In addition, when complaints about foreign matter contamination arise, we identify the constituent substances and verify the safety of the products.

Developing technology for prompt, accurate testing

Fuji Oil Co., Ltd.’s Quality Assurance Department is particularly focused on analysis of harmful substances, and is working to develop technologies that can more accurately and quickly identify harmful substances contained in the raw materials of our products. The department has successfully developed microorganism identification technology, residual agrochemical-analyzing technology and trace metal-analyzing technology. To further speed up microorganism identification, it has introduced a next-generation sequencer. The department will further expand its analysis of harmful substances and enhance mineral and heavy metal analysis of raw materials and products.

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