Sustainability

Ensuring thoroughgoing food safety and quality

Basic approach

For the Fuji Oil Group, providing safe and secure products to society is a prerequisite for its business activities as a food manufacturer.
The Group has established the Basic Policy of Quality in order to provide safe products, which customers can use with peace of mind, In accordance with this policy we produce products by adopting a customer-oriented approach in all processes from product design to delivery to customers.

Basic Policy of Quality:

  • We work in full compliance with laws & regulations and the spirit thereof, and strive to enhance product safety and reliability;
  • We develop creative products, and propose them to customers in a timely manner;
  • We strive to enhance customer satisfaction; and
  • We communicate precisely and cordially, and strive to solve problems.

Objectives

•Create a group-wide quality assurance system by 2020.
•Acquire FSSC 22000 or ISO 22000 certification at all Fuji Oil Co., Ltd. plants by the end of FY 2019 (March 31, 2020).

Progress

Based on the Basic Policy of Quality, the Fuji Oil Group established the Quality Assurance Regulations in FY 2018, which specify basic concepts for setting the Group's quality assurance system.
The Quality Assurance Regulations stipulate the Group's basic concepts regarding quality assurance, from the product design to the product delivery to customers, and actions to be taken in the event of a quality problem. In the future, we will work to disseminate the Regulations throughout the Group.
In FY 2018, one Fuji Oil Co., Ltd. plant acquired the FSSC 22000 certification, while 10 plants acquired the ISO 22000 certification (including FSSC 22000-certified plant). As of the end of March 2019, 19 of the 28 plants are certified with FSSC 22000 or ISO 22000, representing 68% progress towards the target.

Promotion system

Quality management system

Fuji Oil Holdings established the ESG Committee as an advisory body to the Board of Directors to promote ESG management. The ESG Committee meets regularly to discuss important matters relating to ESG, including the safety, security and quality of foods, and make reports and proposals to the Board of Directors.
In FY 2018, under the supervision of the Chief Quality Officer (CQO), we promoted initiatives to ensure the safety, security and quality of foods throughout the Group.
In the Fuji Oil Group, each Group company has a quality management system, to ensure that the Fuji Oil Group Basic Policy of Safety, Quality and Environment is applied to its business activities.
In addition, the Group established the Safety and Environment Management Regulations and the Quality Assurance Regulations, based on which the management status of each Group company is monitored (safety, quality and environmental audits). Furthermore, we hold Meetings of Safety, Quality & Environment in each region to enable persons in charge at each Group company to share activities undertaken by each company and disseminate best practices and management know-how within the Group.

Establishing a network among quality control managers

We are working to establish a network that allows resources (experience-based know-how, regulatory trends peculiar to each region, etc.) possessed by each Group company to be shared among the Group companies.
The objective is to reduce and eliminate potential risks (not sharing the experience and knowledge of other Group companies, not sharing the latest information on food regulations in other countries or international food trends, etc.) and to solve problems quickly through mutual cooperation, Specifically, we are making efforts to promote information sharing among quality control managers involved comprehensively in quality assurance, to enhance our quality assurance system.

Establishing a network among quality control managers

Risk management and countermeasures

Risk management methods for food safety

Group companies and their relevant organizational units manage and respond to risks related to food safety as part of the Fuji Oil Group's overall risk management system.

See the following website for an overview of the risk management system.
https://www.fujioilholdings.com/en/csr/risk_management/

Food safety-related risks and countermeasures

Through the risk assessment of the entire Fuji Oil Group in FY 2018, food safety-related risks have been identified, such as contamination of foreign matter, allergens and inappropriate raw materials. We strive to reduce the possibility of occurrence of these risks through the acquisition of quality management certifications and by conducting evaluation and guidance in internal audits, focusing on these risks.

Education and awareness-raising activities

The Fuji Oil Group provides education to employees to raise their awareness of quality. Fuji Oil Co., Ltd. supports activities at each plant conducted in accordance with action guidelines and holds lectures on hygiene and other matters. A total of 105 people attended these lectures in FY 2018. In addition, every November we participate in Quality Month, which is organized by the Quality Month Committee, a Japanese industry organization. During Quality Month, we conduct various activities to raise awareness of quality among our employees focusing in one predefined theme.
We also provide overseas group companies with ongoing technical guidance on newly introduced analytical equipment to improve the overall quality management level of our group.
We will continue to promote technological exchange among group companies to spread the Group's advanced analytical techniques, in order to provide safer and more reliable products to customers around the world.

Specific initiatives

Product labeling

Information indicated on labels varies considerably depending on the country where the product is sold. The Quality Assurance Department or the department in charge of quality assurance at each Group company collects information to ensure that the labels of Fuji Oil's products comply with the applicable laws and regulations of each country or region.
At Fuji Oil Co., Ltd., the Quality Assurance Department collects information on relevant laws and regulations and conveys any revisions through the "Food Safety Information". This information is distributed daily to the relevant departments to ensure that these revisions are promptly and accurately reflected on product labels. There is also a system in place to ensure that the staff in the development, production and quality assurance departments check the content of product labels before printing to avoid any errors that would violate laws or regulations. We strive to enhance transparency by disclosing information to our customers in a timely fashion through product specifications and the Fuji Oil Co., Ltd. website.
In FY 2018, no serious labeling violations occurred at Group companies in or outside Japan.

Acquisition of certifications

Acquisition of Halal and Kosher Certifications

The Fuji Oil Group creates value that embraces regional dietary cultures. We promote the acquisition of halal and kosher certifications that verify the conformity of our use of raw materials and production processes to Islamic and Jewish dietary rules, respectively. These certifications are now supported not only by believers in Islam and Judaism, but also by health- and food safety-conscious consumers, as the image of halal- and kosher-certified foods as healthy, safe and reliable has taken root around the world. We will continue our efforts to establish systems that enable us to provide safe, healthy and delicious food products to people of all cultures and values.

Acquisition of halal certification (As of March 2019)

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Companies offering halal-certified products
FUJI OIL (SINGAPORE) PTE. LTD.
WOODLANDS SUNNY FOODS PTE. LTD. (SINGAPORE)
PALMAJU EDIBLE OIL SDN. BHD. (MALAYSIA)
PT. FREYABADI INDOTAMA (INDONESIA)
FUJI OIL (ZHANG JIA GANG) CO., LTD. (CHINA)
TIANJIN FUJI PROTEIN (CHINA)
FUJI VEGETABLE OIL, INC. (USA)
HARALD (BRAZIL)
FUJI OIL EUROPE (BELGIUM)
PT. MUSIM MAS-FUJI (INDONESIA)
FUJI OIL (THAILAND) CO., LTD. (THAILAND)
FREYABADI (THAILAND) CO., LTD. (THAILAND)
GCB SPECIALTY CHOCOLATES SDN. BHD. (MALAYSIA)
INDUSTRIAL FOOD SERVICES PTY. LTD.

Acquisition of kosher certification (As of March 2019)

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Companies offering kosher-certified products
FUJI VEGETABEL OIL, INC.
FUJI OIL EUROPE (BELGIUM)
FUJI OIL (SINGAPORE) PTE. LTD. (SINGAPORE)
PALMAJU EDIBLE OIL SDN. BHD. (MALAYSIA)
PT. FREYABADI INDOTAMA (INDONESIA)
PT. MUSIM MAS-FUJI (INDONESIA)
INDUSTRIAL FOOD SERVICES PTY. LTD.

Response to GFSI* and acquisition of FSSC 22000 certification

The Fuji Oil Group is promoting the acquisition of FSSC 22000 food safety management system certification, one of the GFSI (Global Food Safety Initiative) recognized standards among our group companies. In FY 2018, three plants newly acquired FSSC 22000 certification, bringing the total number of FSSC-certified facilities to four business sites and six plants in Japan and 13 plants outside Japan.
Since FY 2016 and in response to the Japanese government's plan to make HACCP implementation mandatory in 2020, our plants producing chocolates, cream, or soybean ingredients are working to obtain FSSC 22000 or ISO 22000 certification. All plants in Japan are scheduled to be certified with FSSC 22000 or ISO 22000 certification by the end of FY 2019.

See the following website for the latest acquisition status of FSSC 22000 certification.
https://www.fujioilholdings.com/en/about/authen/iso22000/

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Progress made during FY 2018 Acquisition status as of the end of FY 2018
GFSI-recognized certifications (FSSC, SQF)
  • Unit 1, Section 1, Emulsified & Fermented Foods Production Department of the Hannan Business Operations Complex of Fuji Oil Co., Ltd. newly obtained FSSC 22000 certification.
  • PT. Musim Mas-Fuji (Indonesia) newly obtained FSSC 22000 certification.
  • GCB Specialty Chocolates SDN. BHD. (Malaysia) newly obtained FSSC 22000 certification.
Outside Japan: 13 Group companies
In Japan: 4 business sites and 6 plants of Fuji Oil Co., Ltd.

*GFSI: A nonprofit organization established in 2000. With purpose of ensuring and improving food safety worldwide, GFSI harmonizes international food safety standards by establishing and publishing a set of criteria and recognizing prominent food safety management system standards around the world that fulfill these criteria.

GFSI-recognized certifications (As of Sep 2013)

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Name Outline
(1) BRC GLOBAL STANDARD FOR FOOD SAFETY ISSUE6 Standard for food safety developed and run by the British Retail Consortium. The requirements include ones relating to legal compliance.
(2) Canada GAP Management criteria for guaranteeing agricultural product safety that has received full Canadian Government recognition
(3) FSSC22000 A management system developed by The Foundation for Food Safety Certification in the Netherlands that integrates hygiene control standards for food production with the requirements for ISO 2000, an international standard for food safety management systems.
(4) Global Aquaculture Alliance The Global Aquaculture Alliance certifies aquaculture companies that are implementing their businesses in a sustainable manner.
(5) Global G.A.P Standards for safety management of agricultural production developed by Euro-Retailer Produce Working Group (EUREP)
(6) Global Red Meat Standard An international standard on managing the safety of meat
(7) International Food Standard Version6 A standard for the production control of suppliers that provide retailers in France and Germany with food products. It verifies that a supplier's production control meets related safety standards, quality standards and legal standards
(8) SQF An international standard for food safety and quality management systems in line with HACCP fundamentals
(9) Primus GFS An international standard for food safety and quality management systems in line with HACCP fundamentals

Acquisition of HACCP, ISO 22000 and ISO 9001 certifications

To prevent foreign matter contamination and provide safe and reliable foods to customers, we are promoting the acquisition of HACCP, ISO 22000 and ISO 9001 certifications. The latest acquisition status of each certification is available at the following websites:

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Progress made during FY 2018 Acquisition status as of end of FY 2018
HACCP or ISO 22000 certification
  • Products Unit, Oils & Fats Production Section, Oils & Fats Fractionation Production Department of the Hannan Business Operations Complex of Fuji Oil Co., Ltd. newly obtained ISO 22000 certification.
  • Unit 3, Fractionation Production Section, Oils & Fats Fractionation Production Department of the Hannan Business Operations Complex of Fuji Oil Co., Ltd. newly obtained ISO 22000 certification.
  • Unit 1, Production Section, Chocolate Production Department of the Hannan Business Operations Complex of Fuji Oil Co., Ltd. newly obtained ISO 22000 certification.
  • Unit 2, Production Section, Chocolate Production Department of the Hannan Business Operations Complex of Fuji Oil Co., Ltd. newly obtained ISO 22000 certification.
  • Unit 3, Production Section, Chocolate Production Department of the Hannan Business Operations Complex of Fuji Oil Co., Ltd. newly obtained ISO 22000 certification.
  • Unit 1, Section 1, Emulsified & Fermented Foods Production Department of the Hannan Business Operations Complex of Fuji Oil Co., Ltd. newly obtained ISO 22000 certification.
  • Unit 2, Section 1, Emulsified & Fermented Foods Production Department of the Hannan Business Operations Complex of Fuji Oil Co., Ltd. newly obtained ISO 22000 certification.
  • Unit 1, Section 2, Emulsified & Fermented Foods Production Department of the Hannan Business Operations Complex of Fuji Oil Co., Ltd. newly obtained ISO 22000 certification.
  • Unit 1, Section 1, Soy Ingredients Production Department of the Hannan Business Operations Complex of Fuji Oil Co., Ltd. newly obtained ISO 22000 certification.
  • Unit 2, Section 1, Soy Ingredients Production Department of the Hannan Business Operations Complex of Fuji Oil Co., Ltd. newly obtained ISO 22000 certification.
  • 3F Fuji Foods Private Limited (India) newly obtained ISO 22000 certification.
Outside Japan: 17 Group companies
In Japan: 5 business sites and 19 plants of Fuji Oil Co., Ltd.
Omu Milk Products Co., Ltd. (The Ministry of Health, Labour and Welfare version)
ISO 9001 certification
  • In conjunction with its acquisition of FSSC 22000 certification, GCB Specialty Chocolates SDN. BHD. (Malaysia) surrendered its ISO 9001 certification.
Outside Japan: 11 Group companies
In Japan: 5 Group companies

Data

Recalls and Other Incidents

In March 2018, we conducted a recall after it was found that some oil & fat and chocolate products produced by Fuji Oil Europe (Belgium) contained glycidol esters* that exceeded the maximum limits established by EU regulations. We confirmed that all applicable products were collected before they were sold to consumers.
We identified the cause of this problem as insufficient removal of minor components due to human errors in the oil and fat production process, and the analysis control system. To prevent the recurrence of similar incidents, we strengthened the management system for the processes in which human errors occurred and reviewed the posted notices. For the analysis control system, by the end of FY 2019 we will establish a system that enables in-house analysis.
We will also work to strengthen internal safety, quality and environmental audits, to allow customers to use our Group's products with peace of mind.

*Glycidol ester: A substance formed in the process of refining oils/fats. From the standpoint of adverse effects on human health due to its carcinogenetic properties, the maximum content of glycidol esters is already regulated by EU legislation, and the CODEX is discussing the safety of glycidol esters.

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